Frequently Asked Questions

Click "Forgot Password" on the Login page. We'll send a reset link to your registered email address. Check your spam folder if it doesn't arrive within a few minutes.

Yes. Go to Account Settings once logged in and update your email. A confirmation link will be sent to your new address to verify the change.

Email us at info@domainname.com with the subject "Delete my account" from your registered address. We will delete all your data within 30 days in accordance with our Privacy Policy.

Photos: JPEG, PNG, WEBP. Videos: MP4, MOV, WEBM. Free plan: up to 10 MB per file. Premium: up to 50 MB. Family: up to 200 MB per file.

Yes. Open any memory entry and click Edit. You can update text, dates, photos and notes at any time.

The flipbook automatically assembles all your memory entries in chronological order into an animated, page-turning storybook. Just visit My Flipbook when logged in.

PDF export and printing are available on Premium and Family plans. You can download a beautifully formatted PDF of all memories for a specific child.

Our calculators use widely accepted clinical formulas (e.g. Naegele's rule for due dates, IOM guidelines for weight gain). They are for general guidance only — always confirm results with your midwife or doctor.

We have pregnancy tools (due date, weight gain, kick counter, contraction timer, BMI, calories, fetal development and more), child tools (sleep, feeding, growth, milestones, vaccinations, teething) and postpartum tools (EPDS mood tracker, lochia guide, recovery checklist and more). See the full list on our Calculators page.

No. We never sell, share or rent your personal data or your child's information to third parties. See our full Privacy Policy for details.

All data is encrypted in transit (HTTPS/TLS) and at rest. Databases are backed up daily. We comply with GDPR and applicable data protection laws.

Yes. Cancel from Account Settings at any time. You keep Premium access until your billing period ends, then revert to the Free plan. Your memories are never deleted.

Yes — save 20% when you switch to annual billing. Contact us or visit Account Settings > Plan & Billing to switch.